Last updated: April 24, 2018.
1. Acceptance of Orders
Your order will be deemed to be accepted only if and when we send a confirmation of the terms of your order to your email address and will be subject to these Terms of Purchase and the additional terms and conditions included in your order.
Only residents of Canada who have reached the age of majority in their state, province or territory of residence may place orders through the Website. Product orders will only be shipped to Canada.
Unless otherwise indicated, all prices and other amounts are in Canadian dollars.
2. Custom Orders
All Custom Products with your personalized Submissions are made just for you and may not be returned.
3. Shipment and Delivery
The delivery date of your purchase depends on the shipping method you have chosen. Our shipping process and options that you may have with regard to shipment, including delivery method, carrier and estimated date of delivery or time for delivery, are described during the purchase process. We reserve the right to use a substitute carrier for your purchase at any time, at our discretion.
4. Methods of Payment
You can pay for any purchase you make online by using a MasterCard, VISA, Discover or American Express credit card, or through your PayPal account [link to a “help” page that would have this information]. By submitting your payment by credit card, you authorize Timberland to charge the applicable card for the total amount of your order and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be accepted and Timberland will have no obligation to fulfill your order.
5. Refunds and Returns
The return or refund of any product purchased though the Website is subject to Timberland’s Return Policy available here.
6. Disclaimers, Liability Exclusions/Limitations on Liability and Indemnity
TIMBERLAND DISCLAIMS ANY LIABILITY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY LOSS OR DAMAGE ARISING FROM, CONNECTED WITH, OR RELATING TO THE PRODUCT(S) YOU PURCHASE OR THESE TERMS OF PURCHASE INCLUDING BUT NOT LIMITED TO LOSS OF DATA, BUSINESS, MARKETS, SAVINGS, INCOME, PROFITS, USE, PRODUCTION, REPUTATION OR GOODWILL, ANTICIPATED OR OTHERWISE, OR ECONOMIC LOSS, UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, CIVIL LIABILITY, STRICT LIABILITY OR ANY OTHER THEORY OR LAW OR EQUITY).
If we make an error with regard to your order, we may correct or cancel an order at any time, and/or edit an order to reflect the correction, subject to your approbation of any increase in price or shipping charges.
10. Contact Information
VF Outdoor Canada Co.
3260 Guenette St
Saint-Laurent, QC H4S 2G5