Contact Us

How can we help you? Our dedicated customer service team is available by email, phone and live chat to provide you with the best-possible Timberland® shopping experience.




For warranty information:
866-943-7335 (ext. 2)



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We’d be happy to send you some stickers! All you need to do is mail a self-addressed stamped envelope to this address:

Timberland Customer Service
Attn: Stickers
3260 Guenette St.
Saint-Laurent, QC H4S 2G5

Once we receive your self-addressed stamped envelope we will send the stickers to you!

Our orders drop immediately to the warehouse for processing so we can ship them as quickly as possible. Your order is already at the warehouse so we are unable to make changes at this time. If you need to make changes, please wait to receive your order and make any returns with the free shipping label included with your order. We apologize for any inconvenience.